Here’s what you need to know to submit your orders online:
INITIAL LOG IN:
Your wholesale ordering account has already been created for you on our website. You just need to reset your password, as per instructions below:
1. Go to www.shavewithvalor.com/my-account/ [OR select Login/Register at the top right-hand side of the menu above.]
2. Select Forgot Password under the Login Tab
3. Use your email address and follow the password reset prompts
Once you have reset your password as a wholesale customer, simply login using your Wholesale account email and password. To browse and shop select wholesale from the menu bar.
SHIPPING: To make things simple, we calculate the shipping at checkout based on your order size and provide you with all the available options within our network of carriers. We are now be offering ***FREE SHIPPING ON ORDERS OVER $800**
PAYMENT: We accept all major credit and debit cards including Visa, Mastercard and Amex as well as Paypal and Direct Bank transfer. Payment is required at the time of processing and prior to order dispatch.
PROCESSING TIME: As we launch this wholesale ordering process, we expect an improved and more streamlined order turnaround time. Depending on your order size, we aim to have all orders processed within 1-2 business days.
Already have an existing Valor login or having trouble accessing your account? Please email firstname.lastname@example.org and request to be changed to a wholesale customer.
Prefer to order via email? No problem!
We will be continuing to make tweaks and improvements to the website and systems over the next few months to give you the best experience possible, and we welcome any feedback or suggestions as we go!
If you have issues or have any questions, don’t hesitate to contact the team via email. We are operating Mon-Fri, 9am-5pm AEST.